FAQs
Have questions? Here you'll find the answers to the most common questions by our clients.
Frequently Asked Questions
What exactly is a virtual receptionist, and how can it benefit my business?
A virtual receptionist is a remote professional who handles tasks like call answering and appointment scheduling. It benefits your business by providing 24/7 support, personalized service, and cost-effective solutions.
Can I customize the service to match my brand?
Of course! We work with you to customize scripts, greetings, and specific call-handling instructions.
Can I use my existing phone number with virtual receptionist services?
Absolutely! You can keep your existing phone number. We provide forwarding options to ensure a smooth transition to our virtual receptionist services.
Can virtual receptionists handle calls for different industries?
Yes! Our virtual receptionists are trained to adapt to various industries. Whether you're in healthcare, legal, or any other field, our services can be customized to suit your business needs.
What kind of customization is available for virtual receptionist services?
During the setup process, we work with you to customize scripts, greetings, and specific call-handling instructions. This ensures that our virtual receptionists align seamlessly with your brand.
What happens after the 7-day trial?
If you're satisfied, choose a subscription plan that suits your business needs. If not, simply opt-out – no questions asked.
How secure is the handling of sensitive information?
We take data security seriously. Our systems are designed to meet industry standards, and our virtual receptionists are trained to handle information with the utmost confidentiality and professionalism.
